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At fe111, your information and transaction records — including bKash and Rocket payment history — are handled with a clear, stated purpose. This policy tells you exactly what we collect, why we collect it, and how you can act on it. Access and eligibility depend on your local law and eligible regions.
This policy applies to all personal data fe111 collects when you create an account, log in, make a deposit or withdrawal, or contact our support team. Data collected includes your registered name, mobile number, email address, and payment method details — for example, the bKash wallet number or Rocket account number you attach to your profile. We collect this data to process transactions, verify your identity, and respond to account queries. We do not sell your personal data to third parties for marketing purposes. Payment records linked to bKash or Rocket transactions are retained as part of your account history and are accessible through your signed-in account area. Cookies and session data are used to keep your account session active and to remember your preferences across visits. If you access fe111 from Bangladesh, this policy governs your data interactions; eligibility and applicable rules depend on your local law and the regions where our services operate. We update this policy when our data practices change, and the current version is always published at this address. Reviewing it periodically keeps you informed of any changes that affect your account.
Not every interaction falls under the same data rules. This section draws a clear line between what fe111 controls directly and what sits outside our policy boundary — so you know exactly where to direct a question about your data.
Data collected when you log in, update your profile, or change your account settings falls fully within this policy. This includes your registered email, mobile number and any verified payment method linked to your account.
Payment records processed through bKash or Rocket are within our policy scope. We hold a transaction log in your account area. Third-party payment providers operate under their own privacy terms once a transfer leaves our platform.
Your browsing behaviour within the fe111 site — pages visited, game categories explored, session length — is captured by our cookie policy. This data is used to improve your account experience and is not shared for external advertising.
External links, game studio platforms, and payment gateway interfaces operate outside our direct control. Their data practices are governed by their own policies. We are not responsible for how those third parties handle personal data once you leave our environment.
You have specific actions available to you under this privacy policy, and fe111 makes them accessible through your signed-in account area or through our support contact route. Reviewing your stored data is straightforward: open the account settings page and look at the profile and payment sections, which display the details we hold on file. If any information is incorrect — a mobile number, an email address, or a linked payment method such as a bKash or Rocket number — you can correct it directly within account settings or by contacting support with the relevant details. If you want to understand how long we retain a specific category of data, or if you want to request that certain records be reviewed, our support team can respond to that query. Availability of specific data rights may depend on local law and the eligible regions from which you access fe111. We aim to respond to data-related account queries through our published support routes.
Open your signed-in account area and navigate to profile settings to see the personal data and payment details we currently hold against your account.
Update an incorrect mobile number, email, or linked bKash or Rocket number directly in account settings. For details you cannot edit yourself, contact support with the corrected information.
If you want to know how a specific piece of your data is used or how long it is retained, send a query through our published support contact route and we will address it.
For anything in this policy you want explained — a specific clause, a data category, or how a payment record is stored — contact us through the support route listed on this page.
If you have a question about this privacy policy, a data correction to make, or a request related to your account records, use one of the contact paths below. We do not publish response time commitments we cannot verify, but these are the routes visible on the site for account and policy queries.
Open the chat widget from any signed-in page to reach the support team directly with a policy or account data question.
Send a written query to the support email address listed in your account help section. Include your registered mobile number or email so we can locate your account record.
The Help section in your signed-in account area contains published answers to common policy questions, including how to update payment details like bKash or Rocket numbers.
fe111 applies specific data handling practices to keep your information accurate and secure. Below are the four areas that directly affect your account and how we manage them.
Account and transaction records — including bKash and Rocket payment logs — are retained for the period required to maintain your account history and meet applicable regulatory requirements. You can review how long specific categories are kept by contacting support.
Cookies keep your session active and remember your account preferences between visits. You can manage cookie settings through your browser; note that disabling certain cookies may affect how some account features function.
Access to your personal data within our systems is restricted to account functions that require it — login verification, payment processing and support queries. We do not expose account data through public-facing interfaces.
When our data practices change, we update this policy and publish the revised version here. Checking this page periodically means you are always reading the current version. Continuing to use your account after an update indicates acceptance.
These are the questions members in Bangladesh most often raise about their data and account privacy at fe111. Each answer is specific to how this policy works.
We collect your name, mobile number, email address, and the payment method details you provide — such as a bKash or Rocket wallet number. This is used to create and verify your account and to process transactions. No additional data is collected without a stated purpose.
Log in and open account settings. The profile and payment sections show the details we hold on file. If you want a broader view of your stored data, contact our support team through the live chat or email route and we will assist you.
Yes. Go to account settings and update the relevant field directly. If the field is locked for editing, contact support and provide the corrected detail. We will verify and update the record on your account.
We do not sell your personal data. Payment processors such as bKash and Rocket receive only the transaction data needed to complete a transfer. Game studios and external service providers operate under their own data policies once interaction moves outside our platform.
Retention periods depend on the data category and applicable requirements in the regions where our services operate. If you want to know the specific retention period for a payment record or account log, raise the question through our support contact route.
The rights available to you depend on your local law and the eligible regions from which you access fe111. We aim to accommodate data queries from account holders in Bangladesh, but legal entitlements vary by jurisdiction. Contact support to discuss your specific situation.